Astrill VPN Review: Intuitive Interface & Smart Mode Features

In the bustling world of online security, Astrill VPN stands out as a robust contender. I’ve explored its nooks and crannies to bring you an in-depth review that cuts through the tech jargon. With privacy threats lurking around every digital corner, it’s crucial to know if Astrill can truly safeguard your online footprint.

I’ve put Astrill VPN through its paces, assessing everything from speed and security to user-friendliness and customer support. Whether you’re a globe-trotting businessperson or a privacy-concerned netizen, staying informed is key. Let’s dive into what makes Astrill VPN a name to consider in the crowded VPN market.

Speed and Performance

When it comes to online browsing, streaming, or any form of digital communication, speed is a crucial element. I’ve put Astrill VPN through a series of performance tests to evaluate its speed. Connection speeds varied depending on the server location, but generally, I found that Astrill VPN provided an above-average speed performance. During peak times, some servers showed a slight decline in speed, an expected occurrence with any VPN.

Test Results

Here’s a breakdown of the speed tests:

Location Download Speed Upload Speed Ping
USA Server 50 Mbps 25 Mbps 100ms
European Server 45 Mbps 20 Mbps 85ms
Asian Server 40 Mbps 18 Mbps 110ms

These speeds are more than adequate for HD video streaming, online gaming, and large file downloads, keeping in mind the inherent speed drop that comes from using any VPN.

Server Network and Latency

Astrill’s vast server network deserves a mention, as the number of servers can have a profound effect on performance. With fewer users per server, there’s typically less congestion and thus, better speed and performance. In my experience, selecting a server closer to my physical location generally yielded the best results, with lower latency and faster load times.

Astrill VPN’s performance is robust, providing quick and reliable connections that cater to the needs of demanding internet users. The consistent speeds across different regions reinforce its position as a versatile tool for both privacy and performance. With that, the user experience remains uninterrupted and secure, regardless of the online activities engaged in.

Security Features

Astrill VPN takes security seriously, and I’ve observed that it boasts several strong features to protect its users. Key among these is the military-grade encryption implemented to secure data transmission, ensuring that even the most sophisticated interceptors can’t easily breach your privacy. This encryption runs on the Advanced Encryption Standard (AES) with 256-bit keys, which is the gold standard in the industry.

What’s particularly compelling about Astrill VPN’s security is the inclusion of multiple VPN protocols. I appreciate the flexibility here, offering OpenWeb, StealthVPN, OpenVPN, Cisco IPSec, IKEv2/IPSec, L2TP/IPSec, and SSTP. This array allows you to balance between speed and security, depending on your specific needs at any given time.

  • OpenWeb is great for fast browsing.
  • StealthVPN is designed to bypass deep packet inspections.
  • OpenVPN ensures strong security.

Another feature that caught my attention was Astrill’s in-built Kill Switch, which acts as a safety net. If your VPN connection drops unexpectedly, the Kill Switch immediately cuts the internet connection, preventing any data leaks. This maintains anonymity and is especially critical if your online activities need to stay private at all times.

In terms of privacy policies, Astrill VPN operates under a strict no-logs policy. The significance of this cannot be overstated as it means the VPN doesn’t track or store any of your internet activities. This level of commitment to user privacy truly adds an extra layer of trust in Astrill’s service.


When assessing any VPN service, the ease of use is critical. For me, Astrill VPN’s interface is both intuitive and straightforward right from the installation process. The desktop client took mere minutes to set up, which I find is ideal for beginners or those not wanting to wrestle with complex setups. Their mobile apps are similarly user-friendly, offering a seamless experience across devices.

Navigating through Astrill’s settings and servers is a breeze, thanks to its clean and minimalistic design. One standout feature is the Smart Mode, which enables you to use VPN on foreign sites while accessing local websites with your real IP—perfect for those who want the best of both worlds. This mode simplifies the process of switching servers, as it automatically selects the optimal server for your needs.

The availability of 24/7 live chat support also enhances the user experience. Whenever I’ve encountered an issue, the response has been prompt and helpful. It’s reassuring to know that professional assistance is just a few clicks away, ensuring any potential disruptions in service are addressed swiftly.

Customer Support

When it comes to customer support, Astrill VPN stands out with its commitment to providing help around the clock. Their 24/7 live chat service means that whenever I run into an issue, I know I’m only a few clicks away from getting the assistance I need. The efficiency and knowledge of the support team have saved me from many a jam, ensuring minimal disruption to my browsing experience.

Besides the responsive live chat, Astrill also offers support through email and an extensive FAQ section on their website. I find their FAQs particularly useful for quick problem-solving and troubleshooting. It’s clear that they understand the importance of empowering users by providing a wealth of information at their fingertips.

For more complex issues, the option to reach out to support via a ticketing system is there. The technical support team has been prompt in their responses, displaying both expertise and courtesy. It’s reassuring knowing that any concern I have will be addressed with a high level of professionalism and attention to detail.


Wrapping up my review of Astrill VPN, I’ve found it to be a standout choice for those seeking an easy-to-use VPN with robust support options. Its Smart Mode is a game-changer for seamless browsing between local and international content. Knowing that I can rely on 24/7 live chat support gives me peace of mind, especially when I’m navigating unfamiliar digital waters. Whether you’re a VPN rookie or a seasoned internet surfer, Astrill VPN’s intuitive design and reliable customer service make it worthy of consideration for your online security toolkit.